Returns & Exchanges
At UndrDog, we stand by the hustle and want you to be fully satisfied with your gear. If your order isn't a perfect fit, you have 30 days from the delivery date to return or exchange your items in their original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging with all tags attached to ensure the return is accepted by our quality control team.
Print and Ship
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing